
Magic Box is an offer that allows customers to enjoy using the internet-on Pay As You Go (PAYU) rates of 0.1kobo per MB. ALL Prepaid Service Classes on the Airtel Network are eligible for this offer depending on the PAYU Range they have been allocated to.
Customers have been allocated into bands specific to the amount of data allowance available for use at 0.1 kobo per MB.
FAQs [Frequently Asked Questions]
Question: What is the Magic Box Offer?
Answer: This offer allows customers to enjoy using the internet-on Pay As You Go (PAYU) rates of 0.1kobo per MB.
ALL Prepaid Service Classes on the Airtel Network are eligible for this offer depending on the PAYU Range they have been allocated to.
Customers have been allocated into bands specific to the amount of data allowance available for use at 0.1 kobo per MB. The following obtains:
• PAYU RANGE = N100 • DAILY ALLOWANCE = 5MB
Question: How will a customer be eligible to browse at 0.1 kobo per MB?
Answer: By terminating browsing session- this is very important and is the MAIN consideration for eligibility for the data allowance
Question: When will a customer be eligible to browse at 0.1 kobo per MB?
Answer: By dialing *758*2#, a customer will be informed on the applicable range
Question: Who can enjoy these benefits?
Answer: All Prepaid customers- however, customers who use high end devices will have to do a hard reset (switch device off and switch back on) to get the daily allowance for internet activity at 0.1 kobo per MB.
NOTE that current browsing session has to be terminated completely before the daily allowance is provided accordingly.
Question: How long do I have to get the daily allowance?
Answer: Within the day - once the upper limit of the range is achieved
Question: Will new subscribers be able to enjoy this offer?
Answer: Yes - new and existing.
Question: How will a subscriber confirm eligibility for the offer?
Answer: On receipt of an SMS from Airtel.
Question: How long will this offer last?
Answer: This is not a promotion
Question: Does customer’s total usage qualify him for the data allowance?
Answer: No, only usage on DATA TRANSACTIONS FROM THE MAIN ACCOUNT i.e. internet activity via Pay As You Use (PAYU)
Question: For how long is the data allowance valid for?
Answer: This data allowance is valid till midnight on each day.
Question: Can the data allowance be used to browse on other networks?
Answer: No.
Question: If the range is exceeded more than once in a day, will the data allowance be available in multiples commensurate with the number of exceeds?
Answer: No, the data allowance will be given only once a day.
Question: What informs on attainment of range?
Answer: Subscriber will get a message notification via SMS
Question: How will the data allowance be checked?
Answer: By dialling *757*1#
Question: Does international data usage (or roaming) contribute to eligibility?
Answer: No
Question: Does the data allowance remain the same?
Answer: This is dependent on Airtel.
Question: Can the data allowance be transferred?
Answer: No.
Credit: http://www.africa.airtel.com/wps/wcm/connect/africaairtel/nigeria/phone_services/magicbox/pg_magicbox
No comments:
Post a Comment